STORE POLICY
1. Damaged or Defective Items
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If you receive a damaged or defective product, please notify us within 7 days of delivery with photos of the damage.
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We will either send a replacement or issue a full refund, depending on customer preference.
2. Payment & Pricing
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We accept all major credit cards, PayPal, and other secure payment methods.
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All prices are listed in USD.
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Prices and promotions are subject to change without prior notice.
3. Privacy & Security
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We prioritize customer privacy and do not share personal information with third parties.
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All transactions are secured using industry-standard encryption.
4. Customer Support
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For any questions or concerns, contact our support team at cs@pawfangpet.com.
By placing an order on our website, you agree to abide by these store policies. Thank you for shopping with us!
WHOLESALE INQUIRIES
Reach out to cs@pawfangpet.com for wholesale inquiries. We are actively setting up wholesale customers.