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STORE POLICY

1. Damaged or Defective Items

  • If you receive a damaged or defective product, please notify us within 7 days of delivery with photos of the damage.

  • We will either send a replacement or issue a full refund, depending on customer preference.

2. Payment & Pricing

  • We accept all major credit cards, PayPal, and other secure payment methods.

  • All prices are listed in USD.

  • Prices and promotions are subject to change without prior notice.

3. Privacy & Security

  • We prioritize customer privacy and do not share personal information with third parties.

  • All transactions are secured using industry-standard encryption.

4. Customer Support

 

By placing an order on our website, you agree to abide by these store policies. Thank you for shopping with us!

WHOLESALE INQUIRIES

Reach out to cs@pawfangpet.com for wholesale inquiries. We are actively setting up wholesale customers. 

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