1. Damaged or Defective Items

• If you receive a damaged or defective product, please notify us within 7 days of delivery with photos of the damage.

• We will either send a replacement or issue a full refund, depending on customer preference.

2. Payment & Pricing

• We accept all major credit cards, PayPal, and other secure payment methods.

• All prices are listed in USD.

• Prices and promotions are subject to change without prior notice.

3. Privacy & Security

• We prioritize customer privacy and do not share personal information with third parties.

• All transactions are secured using industry-standard encryption.

4. Customer Support

• For any questions or concerns, contact our support team at cs@pawfangpet.com.

 

By placing an order on our website, you agree to abide by these store policies. Thank you for shopping with us!